Refund policy

Due to the nature of digital products, all sales are final and we do not offer refunds once a file has been delivered. This is because digital files (PDFs, patterns, etc.) cannot be "returned" once downloaded.

However, we truly want you to succeed with your purchase! If you're having trouble understanding any part of the pattern, please reach out to us at oksana.creativeaccessorise@outlook.com and we will do our best to help clarify the instructions and guide you through it.

We put a lot of care into making our patterns clear and beginner-friendly, and we're always happy to support our customers. Please read the product description carefully before purchasing to ensure the pattern is the right fit for your skill level.

By completing your purchase, you agree to this no-refund policy for digital downloads.